Shipping
Shipping & Curbside Pickup Options
We ship inside the USA including Puerto Rico
*Puerto Rico – Please select the external card link pay option to pay for Puerto Rico shipment addresses with card. Please contact us for assistance if need be – we definitely do ship to Puerto Rico!*
Orders placed Monday through Friday before 2:00PM EST ship the same business day. Any orders received after 2pm eastern time will be shipped the next available business day. We do not ship any packages during major US holidays. Any orders placed during holidays will be processed the following business day.
Orders totaling over $100 are eligible for FREE SHIPPING
We will provide you with a shipment tracking code or link (or both) via email as soon as your order ships out. Please check your spam or junk mail folders in case it goes there.
Shipping Options Offered on per customer, per order basis:
USPS
- USPS Priority Mail – 7.95 – 2-5 business days
- USPS First Class Mail – 3.95 – 5-7 business days
- USPS Lightweight Mail – (free sample option) – 2.50 – 7-10 business days
- USPS Priority Express – 32.00 – 1-2 business days
UPS
- UPS GROUND – 7.95- 1-5 business days
- UPS 2nd Day Air – 32.50 – 2 business days
*SHIPPING DISCLAIMER*
Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, AND SEVERAL COUNTIES IN MS. We do not ship internationally.
FREE & Convenient Local Curbside Pickup
FREE & Convenient Local Curbside Pickup
Live, Work, or Play in the Tampa Bay, FL region? We’re located at 2451 N McMullen Booth Rd. Suite 300A, Clearwater, FL 33759. We don’t have a storefront for you to shop in, but we can procure a time for you to pick up in person.
When placing your order, choose Local Pick up as the shipping method. From there, we’ll be in touch with you via text message to schedule an appropriate pick up time and will even bring your order out to your vehicle for added convenience. Click the How to button below to see exactly how easy it is to order a local pick up!
Local Pickup Times Are :
M-F 9am-4pm, Sat. 1130am-2pm
Our local pickup times are subject to change on holidays and during times of team meetings, employee time off and more. If that is ever the case, we will indicate it on our website and social media channels
Delivery Option?
FREE & Convenient Local Curbside Pickup
In some circumstances, we are able to provide local delivery. If you would like to request delivery for your order, please contact us after selecting local pickup for your shipping method on the checkout page. Depending on your location, order total, date, time, and more, we may be able to deliver your order to you. *Please note, all order deliveries are made inside a smoke-free vehicle with a non-smoking driver to ensure the utmost in quality of product.
Though we always strive to process and ship orders very fast, there are times that order volume, weather, and other unpredictable circumstances may prevent us from shipping your package on the exact day expected. For larger orders, please expect an extended turn around time depending on the size of your order.
PLEASE NOTE: If you paid by check for the first time, we will hold your order until the payment clears (5 business days). Business days are Monday through Friday and do not include weekends and bank holidays. The good news is your next order will ship same day or next business day as long as your first check cleared. Keep in mind, if you place a much larger order than your previous orders, we might still hold your order until the payment clears.
*We cannot ship kratom to the following U.S. States, Cities, and Counties.*
(States) Alabama, Arkansas, Indiana, Rhode Island, Vermont, and Wisconsin
(Cities/Counties) Alton, IL, Columbus, MS, Denver, CO (Banned for human consumption), Jerseyville, IL, Oceanside & San Diego, CA, Sarasota County, FL, and Union County, MS
Illinois: You must be 21 years of age to purchase.
New Hampshire: You must be 21 years of age to purchase.
New York: You must be 21 years of age to purchase.
Tennessee: You must be 21 years of age to purchase.
