In some circumstances we can accept other forms of digital payments once we have received your order and communicated instructions with you. We ask that you select the mail in check option and send us an email with the subject line additional payment methods to proceed.
DIGITAL TRANSFER APP (Ca$h-App)
MAIL IN CHECK/MONEY ORDER
CASH @ LOCAL PICK-UP
**Our Bank requires us to only provide a box to enter your billing address at checkout. If you need your order shipped to a different address, please write it in your order notes. We apologize for the inconvenience.**
To pay with a credit card, select the credit card option on the checkout page, enter your card information, then submit. If you live in the state of Tennessee, even though kratom is legal in your state, our credit card bank will not approve the transaction. Sorry for the inconvenience. Many of our customers opt to use Ca$h App in stead in these circumstances.
Charges on your statements will appear as ZenLifeNatura442031296497 when paying with a credit card.
If you receive an additional charge of a few cents after your order total is received, we apologize for the inconvenience. It could be your bank charging an international fee since our processor is in the EU. If you tell your bank we are a US company, they can remove the small extra charge.
If you attempt to pay with credit card, but your billing address shows as a location where kratom is currently banned, our credit card gateway will not be viewable for you to even attempt to place an order.
DIGITAL ONLINE TRANSFER - CA$$H-APP
We offer a direct digital transfer option through the android/iphone with the popular app - ca$h-app. During checkout, select this option and copy the provided cashtag to send directly. As soon as your payment has been received and approved, we will accept and begin processing your order on the first available business day. Send to: $ZenLifeNaturals
Money Order/Mail In Check
This is a secure and easy payment method. Please select the option to pay by mail at checkout. We will ship your order as soon as we receive your check in the mail. In some cases, we can skip ahead if you are a repeat customer in good standing with us.
We accept a variety of cryptocurrency options including Bitcoin, Bitcoin Cash, Litecoin, Ethereum, & USD Coin! If you need to know how to pay with cryptocurrency, checkout these links for simple instructions!
Pay at Local Pick-Up
For anyone placing an order online, you have the option to arrange a time to pick up your order and to pay with cash at the time of your pick-up. Place your order, and select local pickup. We will be in touch by email or text message to coordinate your pickup time within 24 hours on the first available business day.
E-checks are one of the safest forms of online payment. We will have to hold your order until the payment clears our bank and shows that it has truly been deposited which may end up taking a few days to possibly a weeks time, but the order will be shipped out the same day of or the next business day your payment clears. When you purchase via e-check with us again, we will ship it out the same or next business day (depending on when your order is received). We use a secure processor to process e-check payments. We will never see any of your confidential information when processing these e-checks. We will only be able to see your name, address, phone number, and email address.
To Pay with E-Check is easy. Choose the E-check option at the bottom of the check out page. You’ll be prompted to enter your information in two text number boxes and then you’ll submit the payment. From there you should receive an automated email from us with your order details. As soon as your check clears (typically it clears in just a few days), we will begin processing your order.
PLEASE NOTE: THERE IS A $13 FEE FOR RETURNED CHECKS. WE WILL SEND THE TOTAL BALANCE INCLUDING THE FEE TO A COLLECTION AGENCY IF YOU DO NOT COMMUNICATE WITH US. WE ARE ALWAYS WILLING TO WORK WITH YOU, SO PLEASE CONTACT US IF THERE IS AN ISSUE WITH YOUR PAYMENT.
In some cases, we can provide additional payment methods not listed on our website checkout page. Please place your order by selecting the mail-in check option. Once we receive your order, we will contact you by email or phone to discuss our additional digital payment options. Please be sure to add our email (email@example.com) to your address book to ensure you always receive our emails in your direct inbox.