In some circumstances we can accept other forms of digital payments once we have received your order and communicated instructions with you. We ask that you select the mail in check option and send us an email with the subject line additional payment methods to proceed.
MAIL IN CHECK/MONEY ORDER
CASH @ LOCAL PICK-UP
COD (CASH ON DELIVERY)
**Our Bank requires us to only provide a box to enter your billing address at checkout. If you need your order shipped to a different address, please write it in your order notes. We apologize for the inconvenience.**
To pay with a credit card, select the credit card option on the checkout page, enter your card information, then submit. If you live in the state of Tennessee, even though kratom is legal in your state, our credit card bank will not approve the transaction. Sorry for the inconvenience. Many of our customers opt to use our fast E-check option in this situation.
Charges on your statements will appear as ZenLifeNatura442031296497 when paying with a credit card.
E-checks are one of the safest forms of payment. We will have to hold your order until the payment clears, but the order will be shipped out the same day of or the next business day your payment clears. When you purchase via e-check with us again, we will ship it out the same or next business day (depending on when your order is received). Typically, most E-checks clear on the same day as your order purchase. We use a secure processor to process e-check payments. We will never see any of your confidential information when processing these e-checks. We will only be able to see your name, address, phone number, and email address.
To Pay with E-Check is easy. Choose the E-check option at the bottom of the check out page. You’ll be prompted to enter your information in two text number boxes and then you’ll submit the payment. From there you should receive an automated email from us with your order details. As soon as your check clears (typically it clears in just a few minutes), we will begin processing your order.
PLEASE NOTE: THERE IS A $12 FEE FOR RETURNED CHECKS. WE WILL SEND THE TOTAL BALANCE INCLUDING THE FEE TO A COLLECTION AGENCY IF YOU DO NOT COMMUNICATE WITH US. WE ARE ALWAYS WILLING TO WORK WITH YOU, SO PLEASE CONTACT US IF THERE IS AN ISSUE WITH YOUR PAYMENT.
Money Order/Mail In Check
This is a secure and easy payment method. Please select the option to pay by mail at checkout. We will ship your order as soon as we receive your check in the mail. In some cases, we can skip ahead if you are a repeat customer in good standing with us.
We accept a variety of cryptocurrency options including Bitcoin, Bitcoin Cash, Litecoin, Ethereum, & USD Coin! If you need to know how to pay with cryptocurrency, checkout these links for simple instructions!
Pay at Local Pick-Up
For anyone placing an order online, you have the option to arrange a time to pick up your order and to pay with cash or another means at the time of your pick-up. Place your order, and select local pickup. We will be in touch by email to coordinate your pickup time.
COD (Collect on Delivery)
We offer collect on delivery! This is only available through UPS. There is a COD fee of $13.50 added if you choose this method. We pay exactly $13.50 to USPS for each COD, so this is something we have to collect or we couldn’t offer this service. When ordering with COD, you will need to place the order and get a Money Order or Cashier’s Check for the total amount of the purchase. Make it out to Zen Life Naturals, LLC. When your package arrives you will hand them the Money Order or Cashier’s Check and they will give you the package. USPS does not accept CASH or PERSONAL CHECKS! You will need to get a Money Order or Cashier’s Check for the order total.
Digital Payment - Additional Options?
In some cases, we can provide additional payment methods not listed on our website checkout page. Please place your order by selecting the mail-in check option. Once we receive your order, we will contact you by email or phone to discuss our additional digital payment options. Please be sure to add our email (firstname.lastname@example.org) to your address book to ensure you always receive our emails in your direct inbox.